Privacy Policy

Introduction

On The Go Moving & Storage ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at onthegomoving.com or contact us for moving services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, email address, phone number, and mailing address
• Move details including origin and destination addresses, move date, and home size
• Payment information (processed securely through our payment processor — we do not store credit card numbers)
• Communications you send us via email, phone, or our contact form

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our moving services
• Process and fulfill your moving quote requests and bookings
• Communicate with you about your move, including confirmations and updates
• Send you marketing communications (you may opt out at any time)
• Respond to your inquiries and provide customer support
• Analyze website usage to improve user experience
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business (e.g., payment processors, email service providers)
• Analytics providers such as Google Analytics to help us understand website usage
• Law enforcement or government agencies when required by law or to protect our rights
• Business successors in the event of a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information about how visitors use our site. For more information about how Google uses this data, visit Google's Privacy Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate personal information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us at booking@onthegomoving.com or call (425) 761-8500.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us: